Effective Date: June 7, 2024
OUR APPROACH TO PRIVACY
Frontier Esports (Private) Limited ("Pryze", "We", "Our", or "Us") is committed to protecting and respecting your privacy. This privacy policy sets out how We collect, store, process, transfer, share, and use data that identifies or is associated with you ("personal information") and information regarding our use of cookies and similar technologies. Frontier Esports (Private) Limited operates the Pryze application (collectively, the "Service"). This privacy policy applies to Our Service. Before accessing or using Our Service, please ensure that you have read and understood how We collect, store, use, and disclose your personal information as described in this privacy policy. We are the data controller of the personal information We hold about you. This means We determine and are responsible for how your personal information is used. We are committed to protecting the privacy of our users and the personal information they provide to us.
1.1 Voluntary collection - We collect personal information that you voluntarily submit directly to Us when you register and use Our Service. This can include information you provide to Us when you register for an account, fill in a form on Our Service, create or edit your user profile on Our Service, correspond with Us by phone, e-mail, or otherwise, or subscribe to Our mailing lists, newsletters, or other forms of marketing communications, respond to a survey, post comments in discussion groups, enter a promotion, or use some other feature of Our Service.
1.2 Voluntary collection required for the Service - We will indicate to you where the provision of certain personal information is required in order for us to provide you with certain features of the Pryze Service, in particular, if you wish to credit your account/balance and/or withdraw all or part of your gains. If you choose not to provide such personal information, We may not be able to provide those parts of the Pryze Service to you or respond to your other requests.
1.3 Voluntary collection categories - Annex 1 sets out the categories of personal information We collect about you and how We use that information, as well as the legal basis on which We rely to process the personal information.
1.4 Automatic collection - We also automatically collect personal information indirectly about how you access and use Our Service and information about the device you use to access Our Service.
1.5 Automatic collection details - Annex 2 sets out the categories of personal information We collect about you automatically and how We use that information. Annex 2 also lists the legal basis on which We rely to process such personal information.
1.6 Combination of collections - We may link or combine the personal information We collect about you and the information We collect automatically. This allows us to provide you with a personalized experience regardless of how you interact with us.
1.7 Anonymization - We may anonymize and/or aggregate any of the personal information We collect (so that it does not directly identify you). We may use anonymized information for purposes that include testing our IT systems, research, data analysis, improving Our Service, and developing new products and features. We may also share such information with others.
1.8 Storage - We will store the personal information We collect about you for no longer than necessary for the purposes set out in Annex 1 and Annex 2, in accordance with our legal obligations and legitimate business interests. Please note that financial data may be kept for up to 10 years to comply with applicable anti-money laundering and counter-terrorism financing policies.
2.1 Personal information sharing - In addition to the recipients listed in Annex 1 and Annex 2, We may also share your personal information with the following (as required in accordance with the uses set out in Annex 1 and Annex 2):
3.1 Security - We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, change, or damage. All personal information We collect will be stored on secure servers.
3.2 International Transfers of your Personal Information - The personal information We collect may be transferred to and stored in countries outside of Pakistan where We and our third-party service providers have operations. In the instance of such a transfer, We ensure that either:
4.1 Marketing and advertising communications - From time to time We may contact you with information about our products and services, including sending you marketing messages and asking for your feedback on our products and services.
4.2 Communication channels - Most marketing messages We send will be by email or text message to your phone. For some marketing messages, We may use the personal information We collect about you to help us determine the most relevant marketing information to share with you.
4.3 Opt-out - If you receive unwanted marketing communication from us or one of our business partners, you can use the unsubscribe link included in such communications to opt out of receiving future messages. Note that you will continue to receive emails regarding the transactions of products or services you have requested. We may also send you certain non-promotional communications regarding Our Service, and you will not be able to opt out of those communications (e.g., communications regarding potential evolutions of Our Service or updates to our Terms or this Privacy Policy).
In accordance with applicable privacy law in Pakistan, you have the following rights in respect of the personal information that We hold about you:
5.1 Consent withdrawal - You can withdraw your consent or refuse further data collection at any time. Withdrawing your consent will allow you to block the collection of data for these purposes and will de facto prevent the sharing of information with our analytics and/or advertising partners.
5.2 Right of access - You have the right to obtain:
5.3 Right of portability - You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person.
5.4 Right to rectification - You have the right to obtain rectification of any inaccurate or incomplete personal information We hold about you without undue delay.
5.5 Right to erasure - You have the right, in some circumstances, to require us to erase your personal information without undue delay if the continued processing of that personal information is not justified.
5.6 Right to restriction - You have the right, in some circumstances, to require us to limit the purposes for which We process your personal information if the continued processing of the personal information in this way is not justified, such as where the accuracy of the personal information is contested by you.
5.7 Right to object - You have a right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. There may be compelling reasons for continuing to process your personal information, and We will assess and inform you if that is the case. You can object to marketing activities for any reason.
5.8 Right exercise - If you wish to exercise one of these rights, please contact us at support@pryze.io.
5.9 Response delay - We will seek to respond to any request relating to your rights within one month of receipt of such request.
Where, given the complexity of the claim or the number of requests received, the above deadline cannot be met, We will inform you of the extended deadline in which We will respond to your request. Such extension may not be more than two months from the date on which We notify you that an extension is required.
5.10 Abusive requests - We are entitled to object to requests which are clearly abusive in their number or in their repetition. Where We do not follow up on your request, We will inform you within the one-month deadline of the grounds on which We have based our decision and of your right to refer a complaint to your national data protection authority.
Our Service may, from time to time, contain links to and from third-party websites, including those of other users, our partner networks, advertisers, partner merchants, news publications, retailers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
Our Service is not directed at persons under 18 and We do not knowingly collect personal information from children under 18. If you become aware that your child has provided us with personal information, without your consent, then please contact us using the details below so that We can take steps to remove such information and terminate any account your child has created with us.
We may update this Privacy Policy from time to time and so you should review this page periodically. When We change this Privacy Policy in a material way, We will update the Effective Date at the start of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.
If We need to provide you with information about something, whether for legal, marketing, or other business-related purposes, We will select what We believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our Service. The fact that We may send notices to you will not stop you from being able to opt-out of certain types of contact as described in this privacy policy.
10.1 Email - If you have any questions or concerns about our Privacy Policy, please contact us at support@pryze.io.
10.2 Data protection authority - You may lodge a complaint with a Data Protection Authority. Frontier Esports (Private) Limited being a company in Pakistan, our supervisory authority is: Pakistan Telecommunication Authority (PTA)
All the personal information listed below can be encrypted and uploaded to our servers with Google and/or Amazon Web Services.
Information We collect:
All the personal information listed below may be shared with the following third parties:
List of personal information collected automatically:
Revolutionising the mobile gaming experience in Pakistan with the introduction of the first skill-based, competitive gaming platform.